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Terms and Conditions

EA African and Asian Store > Terms and Conditions

Terms and Conditions of the EA PLACE online store
as of 22 June 2023.
These Terms and Conditions take into account the provisions arising from:

  1. the Act of 23 April 1964 Civil Code,
  2. the Act of 26 October 1982 on Upbringing in Sobriety and Counteracting
    Alcoholism,
  3. the Act of 18 July 2002 on the provision of services by electronic means,
  4. the Act of 30 May 2014 on consumer rights,
  5. the Act of 10 May 2018 on the protection of personal data,
  6. the Regulation (EU) 2016/679 of the European Parliament and of the Council of
    27 April 2016 on the protection of natural persons with regard to the processing
    of personal data and on the free movement of such data and repealing Directive
    95/46/EC (General Data Protection Regulation) hereinafter referred to as
    “RODO”.
     1. General provisions
  7. Definitions of terms and phrases used in these Regulations::
  8. Business Day – one day from Monday to Friday excluding public holidays;
  9. Account Registration Form – a form available in the Online Store that
    allows an Account to be created;
  10. Order Form – an Electronic Service, an interactive form available in the
    Online Store that allows placing an Order, in particular by adding Goods to
    an electronic basket and specifying the terms of the Sales Agreement,
    including the method of delivery and payment;
  11. Customer – a natural person with full legal capacity, and in cases provided
    for by the provisions of the Civil Code, also a natural person with limited
    legal capacity, or a legal person or organisational unit without legal
    personality, to which legal capacity is granted by law, who has concluded
    or intends to conclude a Sales Agreement with the Seller;
  12. Account – Electronic Service, a set of data in the Seller’s ICT system,
    marked with an individual login and password provided by the Customer,

where personal data provided by the Customer and information about
orders placed by the Customer in the Online Store are stored;

  1. Consumer – a natural person not running a business or a natural person
    making a legal transaction with the Seller which is not directly connected
    with his/her business or professional activity;
  2. Entrepreneur – a Customer who is not a Consumer;
  3. Point of Sale – the EA PLACE AFRICAN & ASIAN store located at
    Królewskie wzgórze 34/26 in Gdansk.
  4. Terms and Conditions – the regulations of the Online store;
  5. Online Store – the Seller’s online store conducted at the following internet
    address: theeastore.com
  6. Seller – EA PLACE LTD sp. z o.o. with its registered office in Poznań, UL.
    OS. JANA III SOBIESKIEGO 40 / 2N, 60-688 POZNAŃ, under KRS
    number: 0001141534, NIP: 9721359730, REGON number: 540307973,
    email address: admin@theeastore.com, telephone number: (+48)
    509394070, running an online store under the name:
    www.theeastore.com;
  7. Goods – a movable item offered for sale by the Seller
  8. Sales Agreement – the contract of sale of the Goods concluded between
    the Client and the Seller via the Online Store;
  9. Electronic Service – the service provided electronically by the Seller to the
    Customer via the Online Store;
  10. Order – Customer’s declaration of will placed via the Order Form and
    aiming directly at concluding a Sales Agreement.
  11. These Terms and Conditions are addressed both to Consumers and
    Entrepreneurs using the Online Store, excluding those provisions of the Terms
    and Conditions that provide otherwise and are addressed exclusively to
    Consumers or exclusively to Customers or exclusively to Entrepreneurs.
     2. Customer Account and other Electronic Services
  12. The following Electronic Services are available in the Online Store: Account
    Creation Form, and Order Form.
  13. The use of an Account is voluntary. The Customer may conclude the Sales
    Agreement without creating an Account.
  14. In order to set up an Account, the Customer should:
  15. fill in the Account Registration Form with the email address and password
    assigned by the Customer,
  16. click on the “Register”
  17. Logging into the Account shall take place using the login and password.
  18. The Order shall be placed after the Customer has completed the following steps
    using the Order Form:
  19. adding the Goods to the electronic shopping cart in the Online Store by
    the Customer,
  20. clicking the “Proceed to checkout” box,
  21. filling in the Order Form with the following data concerning the Customer:
    first and last name (or company name), address (street, house/flat
    number, postal code, town, country), email address, contact telephone
    number, place and method of delivery of the Goods, method of payment,
    possible additional remarks of the Customer – until this moment the
    Customer has the possibility of independent modification of the entered
    data (for this purpose the Customer should be guided by the messages
    displayed and information available on the website of the Online Store)
  22. Technical requirements necessary for the cooperation with the IT system used by
    the Seller: it is a computer, laptop or other electronic device with access to the
    Internet, web browser: Mozilla Firefox version 17.0 and higher or Internet
    Explorer version 10.0 and higher, Opera version 12.0 and higher, Google
    Chrome version 23.0 and higher, Safari version 5.0 and higher, Microsoft Edge
    version 25.10586.0.0 and higher, enable cookies in the browser, access to email.
  23. Complaint procedure for Electronic Services:
  24. Complaints related to the provision of Electronic Services by the Seller as
    well as other complaints related to the operation of the Online Store
    (excluding the Goods complaint procedure, which is described in § 7 of
    the Terms and Conditions) may be submitted by the Customer, among
    others:
  25. in writing to the address: UL. OS. JANA III SOBIESKIEGO 40 / 2N,
    60-688 POZNAŃ;
  26. in electronic form via email to the address: ,
  27. In the description of the complaint, the Customer shall provide all relevant
    information and circumstances regarding the subject of the complaint, in
    particular the type and date of occurrence of the irregularity, his/her
    demand and contact details of the complainant. The requirements
    specified in the preceding sentence are recommendations which will
    facilitate and expedite the handling of the complaint by the Seller and do
    not affect the effectiveness of complaints submitted without the
    recommended description of the complaint,
  28. The Seller shall immediately respond to the complaint, no later than within
    14 calendar days from the date of its submission.
  29. An Account is created free of charge for an indefinite period of time. The
    Customer at any time and without giving any reason can delete the Account by
    sending an appropriate request to the Seller.
  30. The Seller may terminate the Agreement for the provision of the Account with 14
    days’ notice to the Customer for important reasons, which include:
  31. use of the Account or the Service by the Customer in violation of the law
    or the rights of third parties or the Terms and Conditions,
  32. cessation of the use of the Account for at least 3 years counted from the
    last login to the Account, whereby if the Customer logs into the Account
    during the notice period, the notice shall be deemed null and void.
  33. The Seller may submit a statement of termination of the Account agreement by
    sending it to the email address provided by the Customer.
  34. In the event of Account deletion, all Account data shall be deleted, with the
    exception of data necessary for the complaint process and handling of possible
    claims, which shall be stored until the expiry of the limitation periods for claims
    arising from the concluded Sales Agreements.
     3. Conclusion of the Sales Agreement
  35. The price of the Goods indicated on the website of the Online Store is given in
    Polish zlotys and includes taxes. Information about the price of the Goods being
    the subject of the Order, as well as the delivery costs and any other costs, is
    displayed to the Client on the website of the Online Store during the placement of
    the Order, including at the moment of expressing the Client’s will to be bound by
    the Sales Agreement.
  36. The Sales Agreement in the Online Store is concluded via the Order Form.
  37. After the Order has been placed, the Seller shall immediately confirm its receipt
    and at the same time accept the Order for fulfilment by the Seller sending an
    email message to the Customer at the email address provided by the Customer
    when placing the Order. This email message contains at least the Seller’s
    statements about receipt of the Order and its acceptance for execution and
    confirmation of the conclusion of the Sales Agreement.
  38. The Sales Agreement between the Customer and the Seller is concluded upon
    receipt by the Customer of the email message indicated in the preceding
    paragraph.
  39. The Sales Agreement is preserved, secured and made available to the Customer
    by making these Terms and Conditions available on the website of the Online
    Store and by sending an appropriate email message to the Customer. The
    content of the Sales Agreement is also recorded and secured in the IT system of
    the Seller’s Internet Shop.
  40. In case the Goods are unavailable in the quantity ordered by the Customer, the
    Seller shall contact the Customer by email or telephone to determine the course
    of action.
     4. Sale of Alcohol
  41. The Seller shall hold valid permits for the sale of alcoholic beverages for
    consumption outside the point of sale at the Point of Sale.
  42. The offer to sell alcoholic Goods is intended for adults.
  43. When placing an Order for alcoholic Goods, the Customer may use the delivery
    service or collect the Order in person at the Point of Sale.
  44. In each case, the place of concluding the contract of sale of alcoholic Goods
    shall be the Point of Sale.
  45. By placing an Order for alcoholic Goods by the Customer, the Customer declares
    that:
  46. the Customer is not a person who, in accordance with Article 15 of the Act
    on Upbringing in Sobriety and Counteracting Alcoholism, is prohibited
    from selling alcoholic beverages,
  47. and does not purchase alcoholic beverages for resale..
  48. In the case of doubts raised by the cashier at the Point of Sale or the carrier as to
    the age of the Customer, the cashier at the Point of Sale or the supplier,
    respectively, shall be entitled to require the Customer to present a valid identity

document with a photograph, confirming the age of the purchaser of the alcoholic
beverages in order to verify the age of the person taking over such Goods.

  1. In the event that Goods from the category of alcoholic beverages are collected by
    a minor or intoxicated person, the cashier at the Point of Sale or carrier shall
    refuse to release such Goods, and the Seller shall cancel the Customer’s Order
    in that part or in full.
  2. The Seller shall notify the Customer of the cancellation of the Order by email.
    The price of the Goods from the alcohol category will be refunded to the
    Customer using the same means of payment that were used by the Customer in
    the original transaction, unless the Customer expressly agrees otherwise. The
    refund for the purchase of alcohol will be made within 7 working days of
    cancellation of the Order. The Customer will not incur any fees related to the
    return of the payment.
     5. Methods of payment
  3. The Seller shall make available to the Customer the following methods of
    payment for the Sales Agreement:
  4. payment by bank transfer to the Seller’s bank account,
  5. electronic payment (including BLIK payment) and payment by payment
    card through PayU service – detailed information about the current
    possible payment methods are provided when filling in the Order Form.
    Settlement of electronic payment and payment card transactions is carried
    out according to the Customer’s choice via PayU service.
  6. Electronic payment and payment card transactions are handled by: PayU-PayU
    S.A. with its registered office in Poznań, ul. Grunwaldzka 186, 60-166 Poznań,
    pomoc@payu.pl.
  7. If the Customer chooses to pay by bank transfer, electronic payment or payment
    card, the Customer is obliged to make the payment within 7 calendar days from
    the conclusion of the Sales Agreement.
     6. Delivery and acceptance of Goods
  8. Delivery of Goods is available in the territory of the Republic of Poland and to all
    Member States of the European Union.
  9. Delivery of Goods to the Customer is chargeable, unless the Sales Agreement
    provides otherwise. The costs of delivery of the Goods (including fees for
    transport, delivery and postal services) are indicated to the Client on the pages of
    the Online Store in the information tab concerning costs of delivery and during

placing the Order, including also at the moment of expressing the Client’s will to
be bound by the Sales Agreement.

  1. The Seller provides the Client with the method of delivery within the territory of
    the Republic of Poland in cooperation with the carrier InPost. The Customer can
    choose the method of delivery in accordance with the methods offered by
    InPost.
  2. The delivery costs are given in the “Shipping Information” tab and in the shopping
    cart and the Order Form. Delivery costs are determined by the carrier and
    depend on the weight of the Goods and the place of delivery of the Goods.
  3. Orders are shipped by the Seller within 48 hours business day of placing the
    Order. Confirmation of shipment is sent to the Customer at the email address
    indicated in the Order Form.
  4. Orders shipped within the territory of the Republic of Poland are delivered within
    two Business Days from the date of shipment, and Orders shipped outside the
    territory of the Republic of Poland – within five Business Days.
  5. Orders within Gdansk are fulfilled between 3-24 business hours of placing the
    Order.
  6. The Customer may collect the Order in person, at the Point of Sale, after
    receiving an additional email stated (Ready for Shipping).
  7. The Customer is responsible for the correctness of the Delivery address. If an
    incorrect delivery address is indicated in the Order Form, the Customer is obliged
    to inform the Seller immediately.
  8. In special cases, upon prior agreement with the Customer, the Seller may make
    delivery at a time other than that indicated in these Terms and Conditions.
  9. The Customer is obliged to allow the carrier to carry out the delivery, in particular
    to enter and exit the enclosed estate, enter the staircase, and in justified cases to
    collect the Goods from the carrier outside the building.
  10. The Seller shall document the fact of delivery of the Goods.
  11. In the event that the Customer does not collect the Goods on the delivery date
    and in the absence of contact with the Customer within 24 hours, the Order shall
    be cancelled in its entirety and the Seller shall notify the Customer thereof by
    sending information to the email address. The Seller may cancel the Order at an
    earlier date in important cases, in particular when this is justified by the specific
    nature of the Goods supplied under the Order.

 7. Seller’s Liability to Consumers for non-conformity of Goods with the
Sales Agreement and complaints

  1. The Seller shall be liable to the Consumer for non-compliance of the Goods with
    the Sales Agreement existing at the time of their delivery and disclosed within
    two years from that time, unless the term of the Goods being fit for use, as
    specified by the Seller, his legal predecessors or persons acting on their behalf,
    is longer.
  2. The Goods comply with the Sales Agreement if, in particular, their:
  3. description, type, quantity, quality, completeness and functionality,
  4. suitability for the specific purpose for which it is needed by the Consumer,
    of which the Consumer notified the Seller at the latest at the time of
    concluding the Sales Agreement and which the Seller accepted.
  5. In addition, the Goods, in order to be considered as conforming to the Sales
    Agreement, must:
  6. be suitable for the purposes for which Goods of that kind are normally
    used, taking into account applicable laws, technical standards or good
    practice,
  7. be in such quantity and have such characteristics, including durability and
    safety and, in relation to Goods with digital elements, also functionality
    and compatibility, as are typical for Goods of that type and which the
    Consumer may reasonably expect, taking into account the nature of the
    Goods and the public assurances made by the Seller, its legal
    predecessors or persons acting on their behalf, in particular in advertising
    or on labelling, unless the Seller demonstrates that: – he was not aware of
    the public assurance in question and, judging reasonably, could not have
    been aware of it, – prior to the conclusion of the Agreement the public
    assurance was rectified under the terms and form in which the public
    assurance was made, or in a comparable manner, – the public assurance
    did not influence the Consumer’s decision to conclude the Sales
    Agreement,
  8. be supplied with such packaging, accessories and instructions as the
    Consumer may reasonably expect,
  9. be of the same quality as the sample or design which the Seller has made
    available to the Consumer before the conclusion of the contract and
    correspond to the description of such sample or design.
  10. The Seller shall not be liable for the lack of conformity of the Goods with the
    Sales Agreement to the extent referred to above if the Consumer, at the latest at
    the time of conclusion of the Sales Agreement, has been expressly informed that
    a specific feature of the Goods deviates from the requirements for conformity
    with the Sales Agreement specified above, and has expressly and separately
    accepted the lack of a specific feature of the Goods.
  11. The Seller shall be liable for nonconformity of the Goods with the Sales
    Agreement resulting from improper installation of the Goods if:
  12. it has been carried out by or under the responsibility of the Seller,
  13. he incorrect assembly carried out by the Consumer resulted from errors in
    the instructions provided by the Seller or a third party.
  14. The Seller shall respond to the Consumer’s complaint within 14 days of receipt.
    The response to the complaint will be provided in writing or by email.
  15. The costs of repair or replacement of the Goods shall be borne by the Seller. The
    Consumer is obliged to make the Goods subject to replacement available to the
    Seller in order to collect them, which shall be at the Seller’s expense.
  16. The Seller accepting the complaint shall repair or replace the Goods, bringing the
    Goods into conformity with the agreement. The Seller may make the replacement
    when the Consumer demands repair, or make the repair when the Consumer
    demands replacement if bringing the Goods to conformity with the contract in a
    manner chosen by the Consumer is impossible or would require excessive costs
    for the Seller. If both repair and replacement arę impossible or would require
    excessive costs, the Seller may refuse tó bring the Goods into conformity with
    the contract..
  17. If the Goods are not in conformity with the Sales Agreement, the Consumer may
    make a declaration to reduce the price or withdraw from the Sales Agreement
    when:
  18. The Seller has refused to bring the Goods into conformity with the Sales
    Agreement,
  19. the lack of conformity of the Goods with the Sales Agreement continues
    despite the fact that the Seller tried to bring the Goods into conformity with
    the Sales Agreement,
  20. the lack of conformity of the Goods with the Sales Agreement is so
    significant that it justifies immediate price reduction or withdrawal from the
    Sales Agreement,
  21. it is evident from the Seller’s statement or circumstances that he will not
    bring the Goods into conformity with the Sales Agreement within a
    reasonable time or without undue inconvenience for the Consumer.
  22. The reduced price shall be in such proportion to the price resulting from the
    Sales Agreement as the value of the Goods not conforming to the Sales
    Agreement remains to the value of the Goods conforming to the Sales
    Agreement.
  23. The Seller shall return to the Consumer the amounts due as a result of exercising
    the right to reduce the price immediately, no later than within 14 days from the
    date of receipt of the Customer’s declaration.
  24. The Consumer shall not be able to make a declaration of withdrawal from the
    Sales Agreement if the non-compliance of the Goods with the Sales Agreement
    is insignificant.
  25. In the event of withdrawal from the Sales Agreement, the Consumer shall
    immediately return the Goods to the Seller at the expense of the Consumer. The
    Seller shall return the price to the Consumer immediately, but no later than within
    14 days from the date of receipt of the Goods or proof of their return. The Seller
    shall refund the payment using the same method of payment used by the
    Consumer, unless the Consumer has expressly agreed to a different method of
    refund that does not incur any costs for the Consumer.
  26. The Seller shall not provide a guarantee for the Goods sold. If the manufacturer
    of the Goods provides its own guarantee, such information will be placed next to
    the Goods in question. In this situation, the Consumer may exercise warranty
    rights vested directly in the manufacturer or warranty rights vested in the Seller,
    as the seller of the Goods.
  27. Any complaints related to the Goods or performance of the Sales Agreement
    may be submitted by the Consumer in any form. The Consumer has the
    possibility to send photographic documentation of the Goods under complaint to
    the email address of the Seller.
     8. Seller’s liability towards Entrepreneurs
  28. The Seller is entitled to withdraw from a Sales Agreement concluded with an
    Entrepreneur within 14 calendar days from its conclusion. In this case, the
    withdrawal from the Sales Agreement may take place without giving any reason
    and does not give rise to any claims on the part of the Entrepreneur towards the
    Seller.
  29. (2) In relation to Entrepreneurs, the Seller has the right to limit the available
    payment methods, including requiring prepayment in full or in part and regardless
    of the payment method selected by the Entrepreneur and the conclusion of the
    Sales Agreement.
  30. Upon issuance of the Goods by the Seller to the carrier, the benefits and burdens
    associated with the Goods as well as the risk of accidental loss or damage to the
    Goods shall be transferred to the Entrepreneur. In such case, the Seller shall not
    be liable for any loss, depreciation or damage to the Goods occurring from the
    acceptance of the Goods for carriage until their delivery to the Customer, or for
    any delay in carriage of the consignment.
  31. If the Goods are sent to the Entrepreneur via a carrier, the Entrepreneur is
    obliged to examine the consignment at the time and in the manner usual for
    consignments of this type. If he finds that there has been a loss or damage to the
    Goods during carriage, he is obliged to perform all actions necessary to establish
    the carrier’s liability.
  32. In accordance with Article 558 § 1 of the Civil Code, the Seller’s liability under
    warranty for the Goods towards the Entrepreneur is excluded.
  33. In the case of Entrepreneurs, the Seller may terminate the agreement for the
    provision of Electronic Services with immediate effect and without stating reasons
    by sending an appropriate statement to the Entrepreneur.
  34. The Seller’s liability towards the Entrepreneur, regardless of its legal basis, is
    limited – both as part of a single claim as well as for all claims in total – to the
    amount of price paid and delivery costs under the Sales Agreement, but no more
    than one thousand zlotys. The Seller shall be liable to the Entrepreneur only for
    typical damage foreseeable at the time of concluding the agreement and shall
    not be liable for lost profits.
  35. Any disputes arising between the Seller and the Entrepreneur shall be submitted
    to the court having jurisdiction over the registered office of the Seller.
     9. Right of withdrawal from the Sales Agreement
  36. A Consumer who has concluded a distance contract may, within 14 calendar
    days, withdraw from the contract without stating a reason and without incurring
    costs, except for the costs referred to in paragraph 8 below. Sending the
    declaration before the deadline is sufficient to meet the deadline. The declaration
    of withdrawal may be submitted, inter alia:
  37. in writing to the address: UL. OS. JANA III SOBIESKIEGO 40 / 2N, 60-688
    POZNAŃ
  38. in electronic form via email to the address: admin@theeastore.com
  39. A template withdrawal form is included in Annex No. 2 to the Consumer Rights
    Act and additionally available at the end of these Terms and Conditions. The
    consumer may use the sample form, but it is not obligatory.
  40. The deadline for withdrawal from the contract shall start from the taking
    possession of the Goods by the Consumer or a third party indicated by the
    Consumer other than the carrier, and in the case of a contract that involves
    multiple Goods that are delivered separately, in batches or in parts – from the
    taking possession of the last Goods, batch or part, or consists in the regular
    delivery of Goods for a limited period of time – from the taking possession of the
    first of the Goods.
  41. In the case of withdrawal from the Sales Agreement concluded at a distance, the
    Sales Agreement shall be considered not concluded.
  42. The Seller shall be obliged to return to the Consumer immediately, no later than
    within 14 calendar days from the date of receipt of the Consumer’s declaration of
    withdrawal from the contract, all payments made by the Consumer, including the
    costs of delivery of the Goods (with the exception of additional costs resulting
    from the delivery method chosen by the Consumer other than the cheapest
    ordinary delivery method available at the Online Shop). The Seller shall refund
    the payment using the same method of payment used by the Consumer, unless
    the Consumer has expressly agreed to a different method of refund that does not
    incur any costs for the Consumer. If the Seller has not offered to collect the
    Goods from the Consumer itself, the Seller may withhold reimbursement of the
    payment received from the Consumer until it has received the Goods back or the
    Consumer has provided proof of return, whichever event occurs first.
  43. The Consumer is obliged to return the Goods to the Seller immediately, no later
    than within 14 calendar days from the date on which he or she has withdrawn
    from the contract, or to hand them over to a person authorised by the Seller to
    receive them, unless the Seller has offered to collect the Goods himself. To meet
    the deadline it is sufficient to send the Goods back before its expiry. The
    Consumer may return the Goods to the address: Ul. Królewskie wzgórze 34/26,
    Gdansk.
  44. The Consumer shall be liable for any diminished value of the Goods resulting
    from the use of the Goods beyond what is necessary to determine the nature,
    characteristics and functioning of the Goods.
  45. Possible costs associated with withdrawal from the contract by the Consumer,
    which the Consumer is obliged to bear:
  46. if the Consumer has chosen a method of delivery of the Goods other than
    the cheapest ordinary method of delivery available at the Online Shop, the
    Seller shall not be obliged to reimburse the Consumer for the additional
    costs incurred by the Consumer.
  47. The Consumer shall bear the direct costs of returning the Goods.
  48. The right of withdrawal from a contract concluded at a distance shall not be
    granted to the Consumer in respect of contracts:
  49. for the provision of services, if the Seller has performed the service in full
    with the express consent of the Consumer who has been informed before
    the performance begins that after the Seller has performed the service, he
    will lose his right of withdrawal,
  50. in which the price or remuneration depends on fluctuations in the financial
    market over which the Seller has no control and which may occur before
    the end of the withdrawal period,
  51. in which the subject of the performance is a non-refabricated Goods
    manufactured to the Consumer’s specifications or serving to meet his
    individual needs,
  52. where the object of the performance is Goods which are perishable or
    have a short shelf life,
  53. in which the subject of performance is Goods supplied in sealed
    packaging which cannot be returned after opening for health or hygienic
    reasons, if the packaging has been opened after delivery,
  54. in which the subject matter of the performance is Goods which, after
    delivery, by their nature become inseparable from other things,
  55. in which the subject of performance are alcoholic beverages, the price of
    which has been agreed upon at the conclusion of the Sales Agreement,
    the delivery of which may only take place after 30 days and the value of
    which depends on fluctuations in the market, over which the Seller has no
    control,
  56. in which the Consumer expressly requested that the Seller come to him to
    carry out urgent repair or maintenance; if the Seller provides in addition
    other services than those which the Consumer requested, or supplies
    Goods other than spare parts necessary for the performance of repair or
    maintenance, the right of withdrawal shall be granted to the Consumer in
    respect of additional services or Goods,
  57. where the subject matter of the supply is a sound or visual recording or
    computer software supplied in sealed packaging if the packaging is
    opened after delivery;
  58. for the supply of newspapers, periodicals or magazines, with the exception
    of a subscription contract,
  59. concluded at a public auction,
  60. for the provision of accommodation other than for residential purpose,
    carriage of goods, car rental, catering, services related to leisure,
    entertainment, sports or cultural events, if the contract specifies the date
    or period of the service,
  61. for the supply of digital content which is not recorded on a tangible
    medium if the performance has begun with the consumer’s express
    consent before the end of the period for withdrawal and after the Seller
    has informed the consumer of the loss of the right of withdrawal.

 10. Out-of-court settlement of claims

  1. Detailed information concerning the possibility to use by the Consumer of out-of-
    court procedures for handling complaints and pursuing claims, as well as the
    rules of access to these procedures are available on the website of the Office of
    Competition and Consumer Protection at:
    https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
  2. There is also a contact point at the President of the Office of Competition and
    Consumer Protection (telephone: 22 55 60 333, email: kontakt.adr@uokik.gov.pl
    or written address: Pl. Powstańców Warszawy 1, Warsaw.), whose task is, inter
    alia, to provide assistance to consumers in matters concerning out-of-court
    settlement of consumer disputes.
  3. The Consumer has the following examples of out-of-court complaint and redress
    procedures:
  4. an application for dispute resolution to a permanent amicable consumer
    court (for more information see: http://www.spsk.wiih.org.pl/),
  5. an application for out-of-court dispute resolution to the provincial inspector
    of the Commercial Inspection (for more information, visit the website of the
    inspector competent for the Seller’s place of business),
  6. assistance of a district (city) consumer ombudsman or a social
    organisation whose statutory tasks include consumer protection.
  7. At http://ec.europa.eu/consumers/odr there is a platform for online dispute
    resolution between consumers and traders at the EU level (ODR platform). The
    ODR platform is an interactive and multilingual website with a one-stop shop for
    consumers and traders seeking out-of-court resolution of a dispute concerning
    contractual obligations arising from an online sales or service contract (for more
    information, see the website of the platform itself or the website address of the
    Office of Competition and Consumer Protection:
    https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).
     11. Przetwarzanie danych osobowych
  8. Personal data administrator is the Seller.
    Contact regarding personal data is possible at the email address:
    admin@theeastore.com
  9. Personal data shall be processed by the Seller in accordance with the principles
    set out in the provisions on personal data protection, including the RODO and the
    Act of 10 May 2018 on personal data protection.
  10. The Seller processes personal data for the purposes of:
  11. performance of contracts (Article 6(1)(b) of the RODO),
  12. resulting from the legitimate interests of the Administrator, i.e. marketing of
    the Seller’s services (Art. 6(1)(f) RODO),
  13. fulfilment of legal obligations i.a. tax and accounting obligations incumbent
    on the Seller (Art. 6(1)(c) RODO).
  14. The provision of personal data is voluntary, but necessary for the Seller to
    provide the service.
  15. Recipients of personal data may be entities providing accounting services to the
    Seller, entities cooperating with the Seller and public authorities.
  16. Personal data shall not be transferred outside the European Economic Area.
  17. The data subject shall have the right to:
  18. access to his/her personal data,
  19. rectification,
  20. restriction of processing,
  21. to data portability,
  22. to object,
  23. request the erasure of the data.
  24. The data subject shall also have the right to lodge a complaint to the supervisory
    authority – the President of the Office for Personal Data Protection, Office for
    Personal Data Protection, 2 Stawki Street, 00-193 Warsaw.
  25. Personal data, depending on the basis for processing, shall be processed until
    the expiry of limitation periods related to the agreement or the fulfilment of
    legitimate interests pursued by the Seller or the expiry of periods resulting from
    the provisions of law.
  26. Personal data processed by the Seller shall not be subject to profiling or other
    automated decision-making.
     12. Final provisions
  27. Any changes to these Terms and Conditions shall be made by the Seller and
    registered Customers shall be informed of the changes by email or by
    information placed on the website, visible after logging in and before placing an
    Order, requiring confirmation of familiarisation with it. The Terms and Conditions
    shall enter into force 7 days after the Seller has published the information.
  28. The previous provisions of the Regulations shall apply to Orders placed before
    the amendment of these Regulations.
  29. The Sales Agreement and the Agreement for Electronic Services shall be
    governed exclusively by Polish law.
    Annex – Model withdrawal form (Annex No 2 to the Consumer Rights Act)
    Model withdrawal form
    (This form must be completed and returned only if you wish to withdraw from the
    contract)
    – Addressee:
    EA PLACE LTD sp. z o.o., , UL. OS. JANA III SOBIESKIEGO 40 / 2N, 60-688 POZNAŃ;
    Email: admin@theeastore.com
    – I/We() hereby give notice() of my/our withdrawal from the contract of sale of the
    following goods() the contract for delivery of the following goods() the contract for
    workmanship of the following goods()/the provision of the following service()
    – Date of conclusion of the contract()/collection()
    – Full name of consumer(s)

– Address of consumer(s)
– Signature of consumer(s) (only if this form is sent on paper)

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